The Website and the Apps are provided by Flightradar24 AB (hereinafter "Flightradar24", "we", "us", or "our"), registration no. 556895-1213, having its registered address at Brunnsgatan 13, 111 38 Stockholm, Sweden. Your privacy is important to us. Under the Swedish Personal Data Act (1998:2004), which implements the EU Directive 95/46/EC, and Dataskyddslagen and the General Data Protection Regulation (EU 2016/679) we will be liable for the processing of personal data where we decide the purposes and the means of the processing. Personal data is information which is directly or indirectly referable to a natural living person, e.g. name and address but also possibly location data or IP addresses. We may collect the information set out below, which includes your personal data.
Using our Services may require that you register a user account as set forth in the Terms of Service, and provide certain personal data. When you use the Services, we will process personal data for various purposes.
If you are using our Services through an App on a mobile device, we may provide features that rely on the use of additional information on your mobile device or require access to certain services on your mobile device that will enhance your experience but are not required to use the Service. For example, you may give us your authorization to gather the specific location of your mobile device. However, in order for us to gather or use the specific location of your mobile device you must first give your explicit permission. Any such information gathered will only be used for the specific purpose explained at the time we ask for your permission. If you have given us your permission to gather and use your location, you will always have the ability to withdraw such permission by changing the settings of your mobile device.
When you use the Services, certain information will be collected automatically, including (i) information about your use of the Services; (ii) content that you post, upload and/or contribute to the Services; (iii) technical data, which may include the URL you are accessing the Site from, your IP address, unique device ID, network and computer performance, browser type, language and identifying information and operating system.
Purposes of processing
We will process the information set out above for the following purposes:
(i) to administer your account, to enable and provide the Services and integration with third party services, and to provide, personalize and improve your experience with the Services, and to otherwise provide the Services according to the user terms; (ii) to send you alerts or messages by email or otherwise, including to provide you with marketing of products and services and to inform you about updates of the Services or the user terms, (iii) to improve and develop the Services or new services and products and to analyze your use of the Services, (iv) to ensure the technical functioning of the Services and to prevent use of the Services in breach of the user terms, (v) to enforce the user terms, including to protect our rights, property and safety and also the rights, property and safety of third parties if necessary and (vi) to fulfil requirements by law.
Where you have registered for a Service, certain personal data will be processed for the fulfilment of such agreement with you and you acknowledge that the processing of such personal data is regulated in said agreement. We may also base some of our processing on a balancing of interest evaluation, where our interest is to maintain and develop our services.
Certain processing is also based on your consent. This is the case where we share your data with other users of the Service and where we collect data through your Third Party Service Account. You can withdraw your consent at any time by adjusting your privacy preferences in our app and website setting menus.
Disclosure of personal data
Right to request information and correction of data
You, being the person whose personal data is being processed, are entitled by law to once per calendar year, free of charge, upon written request receive information regarding the personal data which is processed. You also have the right to request rectification, erasure, portability or blocking of any personal data and to object to the processing of personal data. If you would like to exercise any such rights, please write to us at the address set out above, stating your full name and, if applicable, your address, user name and the email address used for registration. Please note that the request to receive information of the processing of your personal data shall be duly signed by you.
You also have a right to lodge a complaint with the supervisory authority.
We will keep your data during our relationship. If we find that an account is inactive for twelve (12) months we will delete your data.
The Cookies used may be session Cookies, which disappear when you shut down your web browser as well as persistent Cookies, which are saved on your computer. We may use the following Cookies for the purposes set out below:
- Functional Cookies: We may use functional Cookies to operate certain functions of the Service in accordance with your choices, meaning that when you continue to use or come back to the Site, the site will be provided as you have previously requested, e.g. remembering your username and customization the Service.
- Analytics Cookies: We may use analytics Cookies to analyze how the Site and Service is accessed, used or is performing. We use the information to maintain, operate and improve the Service.
These are the Cookies we use:
|__cfduid||.flightradar24.com||cloudflare||1 year||Security||Part of cloudflare's security platform to help block hacking and scraping attempts|
|__gads||.flightradar24.com||Browser Session||Ads||Used for advert frequency tracking|
|__utma||.flightradar24.com||24 months||Analytics||Collects data on the number of times a user has visited the website and the dates of first and last visits.|
|__utmb||.flightradar24.com||Browser Session/30 mins||Analytics||Registers a timestamp with the exact time when the user enters the website.|
|__utmc||.flightradar24.com||Browser Session/30 mins||Analytics||Registers a timestamp with the exact time when the user leaves the website.|
|__utmt||.flightradar24.com||10 minutes||Analytics||Used for request throttling|
|__utmz||.flightradar24.com||6 months||Analytics||Collects data on where the user came from, what search engine was used, what link was clicked and what keywords that were used.|
|_frc||.flightradar24.com||flightradar24||1 year||User Session||Customer token for session data|
|_frpk||.flightradar24.com||flightradar24||Browser Session||Session Token||Public key for authenticating custom fleet requests, selective unblocking|
|_frPl||.flightradar24.com||flightradar24||Browser Session||Session Token||Stores encrypted user subscription information|
|_frPubKey||.flightradar24.com||flightradar24||30 days||User Session||Key for authenticating a user with fr24 flight history api|
|_frr||.flightradar24.com||flightradar24||1 year||User Setting||Stores user configuration|
|_gat||.flightradar24.com||1 minute||Analytics||Used to throttle request rate.|
|_ga||.flightradar24.com||2 years||Analytics||Used to distinguish users.|
|_gid||.flightradar24.com||24 hours||Analytics||Used to distinguish users.|
|cookie_law_consent||.flightradar24.com||flightradar24||1 year||User Consent||Whether the user has consented to eu cookie law|
|FR24ID||www.flightradar24.com||flightradar24||Browser Session||User Session||Preserves user state across page requests.|
|subFeature||www.flightradar24.com||flightradar24||Browser Session||Payments||Used to gather analytics for business logic|
|weather_data_consent||www.flightradar24.com||flightradar24||1 year||User Consent||Whether the user has consented to our weather data terms and conditions|
Please note that if you choose to block Cookies, the functionality of the Services may be affected.
When you encounter an implemented social plug-in (e.g. "like" button) from a third party, such as Facebook, Twitter or Google, while using our Service, your browser or App, as applicable, will establish a direct link to that third party ("Social Plug-in") and will then transmit the following data to the Social Plug-in directly:
- date and time of your visit;
- the Internet address/URL of the site that you are currently visiting;
- your IP address;
- your browser;
- your operating system;
- your user code if you are a registered user of Social Plug-in and if applicable your surname and first name; and
- if you click on the plug-in, of course the information that you have used this specific plug-in.
We explicitly make reference to the fact that we ourselves do not have any influence on the scope of the data which Social Plug-in collects with the help of the plug-in and that with regard to data protection we have to rely on the data usage guideline of Social Plug-in. Please inform yourself further on Social Plug-in specifically about the purpose and scope of the data collection and your rights in this regard and the setting options to protect your privacy using the data usage guidelines.
However, it is of course possible to prevent the placing of cookies by settings in your browser. In addition, it is also possible to block the social plug-ins of Social Plug-in with add-ons for your browser.
Notice of changes